Telephone System Maintenance Contract

With affordable Telephone System maintenance contracts, we have had telecoms maintenance packages to fit your business needs, whatever your financial budget. It’s a sensible business decision to guard your communications investments with a telephone system in Nairobi maintenance contract to help detect preventing any failures before they become a huge business loss. Our team of engineers is experts within their field across a wide range of Phone Systems and Services. Regular training programs place them up-to-date on all of the most advanced technology, services, and products.

Telephone System Maintenance Contract KenyaWhy do I want Maintena & support on my telephone system in Nairobi?

  • Without top-class maintenance services in your telephone system in Nairobi, you might find yourself cut off from your customers, suppliers, and suffer the business loss related to that.
  • We offer telephone system maintenance from one to five years on most phone systems, with reduced prices for long-term contracts and a selection of service levels to satisfy your precise needs.
  • We partner with top brands, and that allows us to meet and exceed the standards set by the top telephone companies in Kenya.
    Our Eldoret extensive support coverage is backed up by specialist technical teams who often work remotely to get you back online fast.

Our Phone System Maintenance Contract and how we are Different

As one of the Nairobi leading independent providers of communications services, Vector Kenya specializes in delivering and supporting telephony solutions & Phone System Installation for business users via a diverse connectivity portfolio. Vector Kenya is highly proficient in helping customers migrate from legacy infrastructure and implementing business continuity, resiliency, and supplier consolidation initiatives. We seek to deliver a seamless transition from traditional, dispersed telecoms to new, unified connectivity platforms. With four locations in Kenya, Eldoret, Mombasa, Nakuru and, Kisumu, Vector Kenya ideally placed to service customers across the Nairobi. Customer-facing functions spread across each of the locations, and Vector Kenya has a nationwide team of engineers based throughout nairobi. Vector Kenya can offer contracts on a range of telephone systems in Nairobi, including Avaya, Panasonic, Grandstream, Yeastar, Cisco, NEC, Asterisk Systems & Dlink. Please contact us for advice on how we can start.

 

Support and Account Management

Vector Kenya ‘s group of engineers are proficient in IP based voice and data networks with extensive understanding of most major telephone system in nairobi brands. We don’t employ sub-contractors so clients are fully backed up by a team of Vector Kenya employees which are capable of build long-term relationships with you.Our standard maintenance contract encompasses the following elements:

  • Dedicated points of contact across every area of the business
  • Service Level Agreements with agreed targets and measures
  • Regular Service Reviews
  • Management reporting to provide visibility and control of on-going costs

Telecom Support KenyaFurthermore our engineers provide great service from installation right through to fault resolution but our customers also get a courtesy follow-up call after each visit, to make sure service excellence was delivered.Telephone system faults, systems failure in addition to parts and labour (including site visit, remote diagnostics and incident management) are all covered under our maintenance.Phone System changes like programming and equipment changes are offered also on request. We understand how important it’s that you should have fast and efficient support and maintenance, so our support services are carefully structured along with your business in mind.

What do we offer new customers?

Switch your current Telephone maintenance contract to Vector Kenya or sign up for maintenance on the new telephone system in nairobi and we’ll:
Carry out an in depth audit in your current communications.
Find out much more about your organization and its particular challenges.
Advise you on potential productivity enhancement or financial savings.
Review of your system programming and produce necessary changes.
Clean and backup your database to make sure efficient operation.
Our Maintenance contact for telephone product is our guarantee towards customer. We will ensure that your business communication will certainly be working continuously .

We Offer  the following Telephone System Maintenance Contract

  • Avaya Annual Maintenance Contract
  • Panasonic Annual Maintenance Contract
  • Nec Annual Maintenance Contract
  • Yeastar Annual Maintenance Contract
  • Dlink Annual Maintenance Contract
  • Cisco Annual Maintenance Contract
  • Grandstream Annual Maintenance Contract
  • Asterisk Annual Maintenance Contract

Telephone System Maintenance Overview

Vector Kenya believes our greatest asset is our capability to supply the most effective service. Our certified and experienced Telephone technicians enable us to identify and repair issues with the minimum level of downtime. We hold adequate spares which permit us to answer your service request while in the contracted response times. We offer service Round the clock 12 months year.

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