IT Support Kenya Eldoret

Information technology is becoming more and more complex, putting increasing demands on your resources and time. It is very important that all the paradigms of the IT resources are fully integrated to deliver a smooth functioning of your organization. To maintain a smooth flow, to ensure that the systems are running correctly at peak times, to deliver prompt solutions, to maximize productivity and efficiency, IT support is an inevitable element in an organization. As one of the best, it supports companies in Eldoret. We understand the customer IT Solution requirements and provide optimal solutions that match their Business.

Many businesses are trying to stay ahead on the race and don’t have time to think about the IT support strategy. But a strong plan for support should be a part of your organization’s infrastructural plan. Support is crucial because if any IT issue arises due to any glitch, the end-users expect the support to get their issues resolved.

It Support Services Kenya Mombasa NairobiReliable and scalable support to your Business with Vector Digital Systems.

VDS Technology Kenya believes that giving the right support and tools could help the employees do their jobs. With the services and tools, our professionals ensure your system is running smoothly and error-free. We view each support incident as crucial and provide the resolution on time without affecting the business environment. Since we believe an hour of lost productivity is crucial for us.

The portfolio of our services is meant to offer you a comprehensive IT support services in Kenya. It comprises of Data recovery, Business Relocation, Desktop Support, IT AMC Service, and Remote Support.

Data Recovery: Remember, your data is susceptible to attacks. If your systems are showing any discrepancies while trying to access your data, then it seems that your data is vulnerable to any virus attacks. It may be that your data is deleted accidentally, or it became corrupted. These kinds of situations point out the importance of Data Recovery solutions. We employ advanced data recovery tools and recovery software to retrieve, no matter how important your data is.

Business Relocation: To expand the business or to upgrade the existing facilities and equipment or to reduce the cost or more, companies might have several reasons to opt for a location change. We are specialized in helping the Business to make a shift to the new business location in and around Kenya and to other parts of Eldoret. We are able to help the Business to relocate its telecommunications systems and IT infrastructure. Not only are the relocation services provided, but we also manage and integrate the systems as well. With years of experience in this arena, we are reputed as the best business relocation providers in Kenya.

Desktop Support: an enterprise with an IT infrastructure, the role the desktop support provides has a crucial value in the business. It simply enhances productivity and efficiency in a much better way. In a more refined way, it is the center point of contact for all the technical assistance to the end-users in a computing atmosphere. We are experienced in providing Desktop Support to various clients in Kenya. With scalable and reliable support services, we are counted as the number one Desktop Support service provider in Kenya. By making sure all the applications are up to date and through installing the latest updates, we keep a vigil on your systems always.

IT AMC Service: We make sure all your IT Infrastructure resources and operations are working in tune with your needs. Our AMC service ensures proper maintenance and support to the systems by keeping it consistent. The services we offer are like an in-house IT department, and it assures that it will not have a direct influence on the speed, quality, and accuracy. Our AMC planning and strategy are straightforward and Simple.

Remote Support: The remote support we provide includes the solutions and fixes to the systems that are residing in a remote location while keeping your data safe behind the firewall. Due to the wide range of remote services we are offering, we are reckoned as the best remote support provider in Kenya. The service extends in providing support to network setup, hardware and software updates, application installation, troubleshooting, Anti-virus, and malware installation using reliable software tools and software. The monitoring and support are entirely managed through remote support by making sure your data is safeguarded with you. It reduces your extra overhead and complexity in maintaining your systems through onsite management.

Experience the feel of support in a safe, reliable and scalable way

The IT support we deliver is highly flexible. It allows you to have a smooth and flawless operation satisfying all types of users. The key feature that our support is indeed necessity is that our experts can find solutions in multi-computing platforms such as Windows (all versions), Linux, MAC, IOS, and Android in a quick time.

Keep aside your concern on data security.

Your data is safe with you. With our remote support, we keep an eye on our agents of their actions, so you will have a detailed report on the actions they have executed.

Making a Difference

In the end, delivering great support is something that reflects our company’s ethical values and of the professionals working behind us. We are really happy that we made the difference in bringing smiles to your organization. It is something that makes your employees relax by offering them a cool working environment in a busy schedule. For us, it is really making a difference.

As a leader in the IT infrastructure solutions and the telephony systems in Kenya, we are able to meet the client’s needs and requirements in detail.  Our proven strategies make sure that every concern is addressed in terms of productivity and outcomes.

what we do

Contact us now for a smooth and trouble-free experience.  If it seems that your organization needs IT support and other services in Kenya. We are very much happy to assist in designing and implementing a good support plan for your organization.