CooCenter-S10+ IP PBX Kenya

 

CooCenter-S10+ IP PBX Kenya

The Zycoo CooCenter-S10+ IP PBX Kenya is an all-in-one solution with a full-featured IP PBX, Call Center, CRM and Telemarketing systems. It is an ideal choice for small and micro enterprises (SMEs) to enhance internal communications, customer care, while also improving the efficiency of company telemarketing.

Description

CooCenter-S10+ IP PBX Kenya

The Zycoo CooCenter-S10+ IP PBX Kenya is an all-in-one solution which includes a full-featured IP PBX, Call Center, CRM and Telemarketing systems. It is an ideal choice for small and micro enterprises to enhance internal communications, customer care, while also improving the efficiency of company telemarketing. The Zycoo CooCentre-S10+ is simply a unified call center solution for SMEs with Call Center,  IP PBX, CRM applications, a high efficient solution for SMB to handle customer relationship management and improve business telecommunication.

Zycoo CooCenter-S10+ IP PBX comes with 4 FXS lines, supports VoIP trunks. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. All these features improves productivity for business marketing, after-sales service, product promotion and communication management at low cost. The unified call center solution, provides flexible telephony interfaces combination while allowing for future scalability with unique modular design. Besides the rich built-in SIP capabilities, CooCenter allow you to decide what types of extensions and physical trunks you need in your telephone system.

Zycoo CooCentre-S10+ boasts of Web-RTC based web extension, a technology with Pop-up windows to enable you serve your clients faster and better, no IP-Phone is needed. Other CooCenter-S10+ IP PBX features includes, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.

Key Features

  • Cost-saving
  • Easy to Install and Manage
  • Security
  • WebRTC
  • Built-in CRM
  • Call Popup
  • IVR (Multi-layer IVRs)
  • Satisfaction Survey

System Capacity

  • Call Center Agents: 20 (WebRTC or SIP extensions)
  • IP PBX Extensions: 40
  • Simultaneous Calls: 10

Telephony Interfaces

  • 4FXO

Call Center Features

  • Call Popup
  • Call Queues
  • Callback Reminder
  • Remote Agents
  • SIP Agents
  • WebRTC Agents
  • ACD
  • Call Monitoring
  • Click-to-call
  • Auto Dial
  • Satisfaction Survey
  • Call Statistics
  • Built-in CRM
  • Questionnaire
  • Call Barging
  • Whisper Coaching
  • IVR
  • Voicemail

IP PBX Features

  • Caller ID
  • Video Calls
  • Paging & Intercom
  • Voicemail
  • DID
  • Voicemail to Email
  • IVR
  • PIN Set
  • Call Recording
  • 3-way Calling
  • Conference Call
  • Phone Provisioning
  • SIP Trunking
  • Blacklist
  • BLF
  • Feature Codes
  • Call Transfer
  • Call Parking
  • Call Forward
  • Call Hold
  • Call Waiting
  • Ring Groups
  • Call Pickup
  • MOH

Network Features

  • Network Protocols: IPv4, IPv6
  • Network Mode: Static IP, DHCP, PPPoE
  • VPN (Server/Client): L2TP, PPTP, OpenVPN
  • Transport Protocols: UDP, TCP, TLS
  • Others: DDNS, HTTPS, SSH

Security

  • Firewall, IP Blacklist, Auto Defense

Technical Specifications

Hardware Specification
  • 2 x RJ45
  • 4 x RJ11
  • Power: DC 12V 1.0A
  • Input: 100-240VAC
  • 1 x Reset
  • 1 x Power Interface
  • LED Indicator
  • 1 x USB
  • 1 x Console
Environment
  • Working Temperature: 0 °C ~ 40 °C
  • Storage Temperature: -20 °C ~ 55 °C
  • Humidity: 5 ~ 95% Non-condensing

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